For general enquiries about returns/deliveries please check our FAQ page here. For tracking updates, please check your tracking email from the courier (check your junk email folder if you can't see this).

If you have done this and it does not answer your question, catch us on live chat on the website, or email us on hello@envyshoesuk.com or using the form below with your order number and query. Please include as much information as possible for us to assist with your request. 

We aim to respond to all queries within 24 hours, but please allow extra time during busy periods.

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